The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
The information you provide about yourself when placing an order only to complete that order. This information is not shared with outside parties except to the extent necessary to complete that order.
The information you provide about someone else when placing an order only to ship the product and to confirm delivery. This information is not shared with outside parties except to the extent necessary to complete that order.
Return email addresses are used to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Register with our website if you would like to receive information on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, the personally identifiable information provided to us online is never shared in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
By placing an order you are agreeing that the items purchased and information provided for the order and address information are accurate. Any errors and costs associated with correcting and/or caused by those errors are the responsibility of the person(s) placing the order.
By placing an order you agree to be added to our free newsletter to receive occasional e-mails and product updates. This can be opted out of by clicking on the "unsubscribe" link within the newsletter e-mail.
Shipping & Delivery
Please allow 1-3 business days for orders to be processed and shipped out. Once shipped please allow 3-7 days for shipment to arrive.
Orders shipping to the United States are shipped through the United States Post Office and FedEx. International orders are shipped through the United States Post Office to your countries postal system who will then make final delivery in your country.
In the event that an order arrives damaged or is not delivered, notification must be made within 14 days of the shipment date in order to file an insurance claim and reship the items to you.
Only orders within the United States are insured against loss or damage. International orders are not insured.
Pictures of damaged items and packaging are required for insurance purposes in order to replace any damaged items. Pictures must be received prior to any damaged items being replaced.
Insurance will require that pictures of the damage and the package and damaged items be kept for possible inspection until the claim is complete. Failure to provide pictures and keep packaging may result in the claim being denied.
Do not refuse a package due to damage. Accept the package and photograph the damage for insurance purposes. If the package is refused a claim may not be filed if the package does not get returned. This is due to being unable to prove package was refused due to damage.
Method of Payment
We accept Mastercard, Visa, Discover, and American Express. No COD’s or E-Checks.
Sales tax for merchandise ordered is charged only to customer orders being shipped to the state of Tennessee.
We have a 100% satisfaction guarantee policy. If for any reason you are not satisfied with our products, please return them in a used and undamaged condition. We will credit you charge card the full amount minus shipping cost.
COUPON CODES: Must be entered at the time of checkout. Order minimum requirement is for subtotal of order. Shipping is excluded from order minimum to qualify for discount code.
CANCELATION FEE: There is a 10% cancelation fee for orders that have been submitted and requested to be cancelled before being processed. There is a 25% cancelation fee for any orders that have been processed and filled but cancelled before being shipped out.
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Scents of America and The Epiphany Perfume Co. reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of TN shall apply and both parties consent to the jurisdiction of the state courts of Sevierville, TN or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Scents of America or The Epiphany Perfume Co. with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Scents of America or The Epiphany Perfume Co. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Common Scents, Inc. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.